2015-03-19 - 17985 - Service Request - SA120,SA121 incorrect year #CrystalReportsSupport
Service Request
17985 - SA120 / SA121 incorrect years
Problem Summary
Need to check SA120 and SA121 reports(global and regional) are showing 2013 / 2014 when run for 2014 / 2015.
Admin Info
Purpose
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Need to check SA120 and SA121 reports(global and regional) are showing 2013 /2014 when run for 2014 / 2015.
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Requested by
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Mark Grzechowiak
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Issue Date
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03-19-2015
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Resolved by
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Dhananjay G
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Resolved Date
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03-22-2015
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Document Status
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Complete
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Detailed Problem Description
Need to check SA120 and SA121 reports(global and regional) are showing 2013 /2014 when run for 2014 / 2015.
Solution Analysis and Recommendations
1. Need to schedule the reports through CMC if the reports are having any database configuration issue.
2. Need to analyze instances of reports in BI Launchpad.
3. Need to check 'Current Year Display' & 'Last Year Display' formulas in reports.
4. Need to validate the data with BEx Queries in the reports.
Resolution
1. Scheduled the reports through CMC due to the prompts updation.
2. Analyzed instances of reports in BI Launchpad.
3. Checked 'Current Year Display' & 'Last Year Display' formulas in reports.
4. Validated the data with BEx Queries in the reports.
Test Plan
Test ID
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Test Scenario
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Expected Results
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1
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Report Format.
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Should be as per NEC crystal standard checklist.
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2
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Execute Crystal Report in Crystal Designer tool after changes.
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Report should execute successfully in Crystal Designer tool.
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3
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Schedule the Report in NEC BI Launch Pad.
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Report should execute successfully in NEC BI Launch Pad.
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Release Information
None